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Regarding the question in today\u2019s article title, “Should you make a phone reservation before visiting a luxury car dealer for the first time?”, there are many opinions out there. From what I\u2019ve seen online, many say, “There\u2019s no need to make an appointment for your first visit; just drop by casually<\/strong>.”<\/p>\n However, when it comes to luxury car dealers, it\u2019s not so easy to just drop in… The thought of mustering up courage to go there only to be completely ignored would be a huge shock.<\/p>\n Also, I think the story changes a lot depending on the mindset you have when you go. Are you “ready to buy<\/strong>“, “just want to see the actual car or get a catalog<\/strong>“, or “considering a replacement within a year and want to check out options<\/strong>“… etc.<\/p>\n So today, I\u2019d like to share, as just one example, “how we handle it at our house<\/strong>” and “some stories I\u2019ve heard from acquaintances<\/strong>.”<\/p>\n First, about “whether you should make a phone reservation before visiting a luxury dealer for the first time<\/strong>,” at our house, we always make some kind of reservation before going.<\/p>\n Let me go back a bit to when neither my husband nor I had ever been to a Porsche dealer. At that time, my husband was in a situation where “he was starting to be able to afford a Boxster, but wasn\u2019t planning to buy immediately<\/strong>.”<\/p>\n Then, one weekday evening, after finishing a work meeting early, he suddenly thought, “Let\u2019s go see the Boxster at the Porsche dealer<\/strong>,” and called the dealer to ask, “Do you have a Boxster on display right now?<\/strong>” They said, “Please come on over,” so he went straight there for the first time.<\/p>\n He told them on the phone that he wanted to see a “display car, not a test drive<\/strong>,” because<\/p>\n he had never actually seen a Boxster with his own eyes and just wanted to take a look first.<\/p>\n Also, about going to the dealer only after he was in a position to afford the Boxster, he said,<\/p>\n “If I go and get an explanation but can\u2019t actually buy it, that would be pointless…”<\/p>\n I remember talking once with someone knowledgeable about luxury car dealers, who said:<\/p>\n If you suddenly drop by a dealer, they might not be able to give you proper attention if they\u2019re busy<\/strong>. Also, since they\u2019re not prepared, you might not get satisfying information. So if you\u2019re going, I think it\u2019s better to make a reservation by phone. They might even prepare a test drive car for you.<\/p>\n When I asked, “For example, what if a woman like me calls to make a reservation at a luxury car dealer? And what about being underestimated for being too young?” they replied,<\/p>\n I don\u2019t think that\u2019s an issue. Recently, more career women and younger people are buying luxury cars<\/strong>, so you don\u2019t need to worry about that. Also, if it\u2019s hard to visit on a regular day, you might try contacting them during a test drive event. It\u2019s easier to go casually during a fair.<\/p>\n I thought, “That makes sense.”<\/p>\n Next, listening to my husband\u2019s interactions with dealer staff, I noticed he always seems to clearly communicate whether he\u2019s “serious about buying or not<\/strong>.” (Whether it\u2019s the first visit or subsequent ones.)<\/span><\/p>\n For example, when VW or BMW calls him,<\/p>\n he often says, “I\u2019m not planning to replace my car soon, and I might just take a test drive, but is that okay?”<\/p>\n Also, when going to test drive other luxury cars,<\/p>\n he says, “I want to test drive the \u25cb\u25cb, but since its resale value isn\u2019t great, I might look for a used one. Still, I want to try driving it first. Is that okay?”<\/p>\n I think how positive the customer is about purchasing affects how the salesperson approaches the conversation. The worst case is “a gap in understanding between both sides that wastes each other\u2019s time<\/strong>,” so it\u2019s important to clarify this from the start.<\/p>\n That said, it was surprisingly quick from the first time my husband saw the Boxster display car to placing the order. Also, with our BMW 320i (F30), he called ahead saying, “I\u2019m looking at various options but want to see this one as a candidate<\/strong>,” without showing any intention to buy, yet after arriving at the store, he signed the order form within two hours (laughs).<\/p>\n I\u2019ve come to realize that “once you visit a dealer and see the actual car, you suddenly want it badly<\/strong>,” so you really need to be careful these days.<\/p>\n <\/p>\n","protected":false},"excerpt":{"rendered":"Visiting a Luxury Car Dealer Visiting a luxury car dealer for the first time takes a lot of courage. I myself remember thinking, “Someone like me going there…” and not accompanying my husband when he ordered his Boxster. I only stepped into a Porsche dealer for the first time when the car was delivered. Regarding the question in today\u2019s article title, “Should you make a phone reservation before visiting a luxury car dealer for the...","protected":false},"author":0,"featured_media":15538,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_locale":"en_US","_original_post":"https:\/\/www.panamera-life.com\/?p=15500"},"categories":[2],"tags":[],"yoast_head":"First Time at a Porsche Dealer<\/h3>\n
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<\/p>\nIntent to Purchase<\/h3>\n
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